Privacy Policy

Effective Date: 01.09.2026

Last Updated: 01.09.2026

This Privacy Policy explains how NBS Tech LTD (“NBS360”, “Company”, “we”, “us”, or “our”) collects, processes, stores, and protects personal data when you visit our website nbs360.com, interact with our content, or engage with our products and services.

We are committed to complying with the General Data Protection Regulation (GDPR), the Bulgarian Personal Data Protection Act, and all applicable privacy laws.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

NBS Tech LTD Registration No: 207448289 Address: 30 Aladzha Manastir Street, Varna 9022, Bulgaria Email: info@nbs360.com

We act as the Data Controller for personal data collected through our website.

2. Personal Data We Collect

We collect personal data in the following categories:

2.1 Data You Provide Voluntarily

When you interact with us, you may provide:

Full name
Email address
Phone number
Company name
Job title
Any information submitted via contact forms, demo requests, onboarding forms, or email communication

2.2 Data Collected Automatically

When you visit our website, we automatically collect:

IP address
Browser type and version
Operating system
Device identifiers
Pages visited and time spent
Referring URLs
Clickstream data
Cookies and similar tracking technologies

2.3 Cookies and Tracking Technologies

We use cookies to:

enable website functionality
analyze traffic
personalize content
improve user experience

You may manage cookie preferences through your browser settings. Full details are provided in our Cookies Policy.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

To operate, maintain, and improve our website
To respond to inquiries, support requests, and communication
To provide information about our SaaS products and services
To manage business relationships and onboarding processes
To analyze website performance and user behavior
To comply with legal and regulatory obligations
To prevent fraud, misuse, or unauthorized access
To send service updates, announcements, or marketing communications (where permitted)

We do not use your data for automated decision‑making or profiling that produces legal or significant effects.

4. Legal Basis for Processing (GDPR Article 6)

We process personal data under the following legal bases:

Consent — when you submit forms or opt‑in to communication
Contractual necessity — when communication is required to enter into or perform a contract
Legitimate interest — website analytics, security, fraud prevention, service improvement
Legal obligation — compliance with applicable laws, regulatory requirements, and court orders

5. Sharing Your Personal Data

We do not sell personal data.

We may share data with:

5.1 Service Providers

Trusted third‑party providers assisting with:

hosting and infrastructure
analytics
customer support
identity verification
email delivery
security monitoring

All providers operate under GDPR‑compliant agreements.

5.2 Legal Authorities

We may disclose data when required by:

law
regulation
court order
government request

5.3 Business Transfers

If NBS360 undergoes a merger, acquisition, or asset transfer, personal data may be transferred as part of the transaction.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

Standard Contractual Clauses (SCCs)
Adequacy decisions
GDPR‑compliant data processing agreements

7. Data Retention

We retain personal data only for as long as necessary to:

fulfill the purposes described in this Policy
comply with legal obligations
resolve disputes
enforce agreements

Retention periods vary depending on the nature of the data.

8. Your Rights Under GDPR

You have the following rights:

Right of access — request a copy of your personal data
Right to rectification — correct inaccurate or incomplete data
Right to erasure — request deletion (“right to be forgotten”)
Right to restrict processing
Right to object — including to marketing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at: info@nbs360.com

9. Security Measures

We implement administrative, technical, and physical safeguards to protect personal data, including:

encrypted data transmission
secure hosting environments
access controls
monitoring and logging
regular security assessments

However, no internet transmission is completely secure.

10. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

11. Third‑Party Websites

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Effective Date”.

Continued use of the website after updates constitutes acceptance of the revised Policy.

13. Contact Information

For questions or concerns regarding this Privacy Policy, please contact NBS Tech LTD at info@nbs360.com